Shipping policy
Shipping Policy
Our Commitment to Timely Delivery
At b.l.f. Beauty we’re dedicated to getting your beauty favorites to you as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process.
Processing Time
- Please allow 5-7 business days for your order to be processed. There may be occasions such as large sales or new product releases which could impact processing time.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During peak seasons or promotions, processing times may be slightly extended.
Shipping Rates and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3-4 business days | $6.90 (0-1lbs) |
| Standard Shipping | 3-4 business days | $9.90 (1-5lbs) |
| International Shipping | determined at checkout | Calculated at checkout |
Note: Delivery times may vary based on your location, carrier delays, or external circumstances beyond our control.
Free Shipping
Enjoy free standard shipping on orders over $[75] within the [United States].
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to monitor your package’s journey to your doorstep.
International Shipping
- We ship to select countries worldwide. Please note that customs fees, duties, and taxes are the responsibility of the customer.
- Delivery times may vary due to customs processing.
Lost or Damaged Packages
We take great care to ensure your order arrives safely. However, if your package is lost or damaged during shipping:
- Lost Packages: Contact us at blf.beauty4u@gmail.com and we’ll assist in filing a claim with the carrier.
- Damaged Items: Notify us within 3 days of delivery with photos of the damage. We’ll work quickly to resolve the issue.
Changes to Shipping Address
If you need to update your shipping address after placing an order, please contact us at blf.beauty4u@gmail.com within 12 hours of purchase. Address changes after this window may not be accommodated.
Delayed or Returned Orders
In rare cases, orders may be delayed or returned to us due to:
- Incorrect shipping addresses
- Failed delivery attempts
- Customs holds (for international shipments)
If your package is returned to us, we will reach out to arrange re-shipment or provide a refund for the product cost (shipping fees are non-refundable).
Need Help?
If you have any questions or concerns about shipping, our care team is here to help!
- Email: blf.beauty4u@gmail.coM
- Hours: 9am-5pm CMT Monday - Friday